Marina Management

Dockwa + Ironback.ai — AI Automation Inside Your Existing Software

Marina management and booking platform connecting boat owners with marinas. Reservation management, customer communication, and service coordination for marine businesses.

Connect Dockwa Visit Dockwa

What Gets Automated in Dockwa

These workflows run automatically once we connect to your Dockwa account — no human touches required.

Trigger
What Happens
Result
Boat owner submits service request through marina
Service request routed to AI Voice Agent for intake and scheduling
Yacht owner's request captured immediately — no marina phone tag
Service status update generated from mechanic notes
Update pushed to Dockwa customer communication channel
Boat owner receives professional update without mechanic stopping work
Service completed
Vessel service record updated in Dockwa
Complete service history accessible for future haul-outs and surveys

How We Connect to Dockwa

We handle all technical setup. You provide access; we do everything else.

1

Connect Dockwa marina account

2

Configure service request routing

3

Map vessel records to customer profiles

4

Enable automated service status updates

Requirements

  • Minimum plan: Professional
  • API access: Partner API
  • Active Ironback.ai retainer

Industries Using This

Marine Diesel & Yacht Repair Companies

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Ready to automate inside Dockwa?

Book a free 30-minute call and we'll show you which automations apply to your Dockwa setup — and what the ROI looks like before you commit.

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