Included in Retainer

Replace Manual Dispatch With Automated Job Assignment — Instantly

Stop manually matching techs to jobs. AI assigns the right person based on location, skill, and schedule — automatically, with zero dispatcher time required.

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What You Get

Every deliverable included in this engagement.

  • Real-time job-to-tech assignment based on GPS location and skills
  • Automated tech notification with job details, customer info, and route
  • Customer ETA notification sent when tech is dispatched
  • Dynamic re-routing when jobs are added, cancelled, or rescheduled
  • Daily schedule optimization run each morning before dispatch begins
  • Performance reporting: jobs per tech, drive time, utilization rate
🛡️
Our GuaranteeDemonstrable reduction in dispatch time within 30 days, or we reconfigure at no additional cost.

How It Works

1

Tech and skills mapping Days 1–2

Document every tech, their certifications, service zones, and capacity constraints

2

Integration Days 3–6

Connect to your field service software and mapping API

3

Rules configuration Day 7

Set assignment logic: emergency priority, skill requirements, zone boundaries

4

Parallel testing Week 2

AI runs alongside manual dispatch for 5 days; compare results before handover

Investment

Included in retainerBook discovery call

Frequently Asked Questions

We have a dispatcher who likes managing the schedule. Will this replace them?

In most cases, it shifts the dispatcher's role. Instead of manually building routes and making assignment calls, they oversee the AI's work, handle exceptions, and focus on customer calls. Many dispatchers report preferring this.

What if a tech can't take the assigned job?

Techs can flag unavailability, and the AI immediately re-assigns and recalculates the day's schedule. You can also configure manual override with one click for exceptional situations.

Do customers get notified when a tech is on the way?

Yes. Automated ETAs go out when the tech starts driving. For businesses where customers need to be home, this eliminates 'are you almost here?' calls.

Does this work for multi-trade companies (HVAC + plumbing + electrical)?

Yes. Each trade has its own skill set and certification requirements. The AI routes trade-specific jobs only to qualified techs.

What if we get a surge of emergency calls on the same day?

Emergency calls are prioritized and the AI dynamically adjusts all affected non-emergency appointments, notifying customers of any changes automatically.

Ready to get started? Let's talk.

Book a free 30-minute discovery call. No pitch, no pressure — just a conversation about your operation and whether this engagement is the right fit.