Telephony & Voice

Telnyx + Ironback.ai — AI Automation Inside Your Existing Software

Enterprise-grade SIP trunking and programmable voice platform. Powers the AI Voice Agent's phone connectivity — routes calls between your business number and the ElevenLabs Conversational AI.

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What Gets Automated in Telnyx

These workflows run automatically once we connect to your Telnyx account — no human touches required.

Trigger
What Happens
Result
Inbound call to business number
Call routed based on time-of-day rules: business hours to your team, after-hours to AI Voice Agent
Every call answered — by your team during the day, by AI at night
AI Voice Agent identifies emergency
Emergency notification sent via SMS to on-call tech with call details
On-call tech has full context before calling back
Call completed
Call recording, transcript, and summary logged to CRM
Complete call history searchable and auditable

How We Connect to Telnyx

We handle all technical setup. You provide access; we do everything else.

1

Provision SIP trunk for your business number

2

Configure call routing rules (business hours vs. after-hours)

3

Connect to ElevenLabs Conversational AI endpoint

4

Test with internal calls before going live

Requirements

  • Minimum plan: Pay-as-you-go
  • API access: REST API with SIP
  • Active Ironback.ai retainer

Industries Using This

Fire Sprinkler CompaniesFire Suppression & Hood Cleaning CompaniesCompressed Air Service CompaniesCommercial Boiler Service CompaniesStandby Generator Service CompaniesMobile Hydraulic Repair CompaniesEmergency Tree & Crane Service CompaniesCommercial Garage Door & Dock Repair CompaniesBiohazard & Crime Scene Cleanup CompaniesMobile Heavy Equipment Repair CompaniesMobile Equine Veterinary PracticesLuxury Hardscaping & Pool CompaniesMarine Diesel & Yacht Repair CompaniesAviation AOG Mobile Repair CompaniesCommercial Aquatics & Pool Service Companies

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Ready to automate inside Telnyx?

Book a free 30-minute call and we'll show you which automations apply to your Telnyx setup — and what the ROI looks like before you commit.

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